| Welcome to Locate and Cement - Plastic Model Kit Review, Advice and Exchange of ideas.. We hope you enjoy your visit. You're currently viewing our forum as a guest. This means you are limited to certain areas of the board and there are some features you can't use. If you join our community, you'll be able to access member-only sections, and use many member-only features such as customizing your profile, sending personal messages, and voting in polls. Registration is simple, fast, and completely free. Join our community! If you're already a member please log in to your account to access all of our features: |
| Revell Customer Service | |
|---|---|
| Tweet Topic Started: Nov 28 2013, 09:52 PM (387 Views) | |
| Walrus | Nov 28 2013, 09:52 PM Post #1 |
|
A bristle short of a full brush
![]() ![]() ![]() ![]() ![]()
|
Am trying to contact Revell Customer Services. I found a telephone number but it was not recognised. So I sent them an email, but did not get an automated response as is usually the case with other businesses. Does anyone know what the current procedure is to contact them I got a Gannet that a friend picked up for me from Hannants, but on inspection one of the canopies was cracked ![]() The modelling gods hate me when it comes to clear parts :violin: thanks |
![]() |
|
| Mike W | Nov 28 2013, 10:19 PM Post #2 |
|
Hook down, wheels down... call the ball
![]() ![]() ![]() ![]() ![]()
|
I found these details via their UK web site, may be worth a try? Revell UK REVELL GmbH Orchard Mews 18c High Street Tring , HP23 5AH GB T: +44 1442 890285 Fax: +44 1442 827919 |
![]() |
|
| Mike W | Nov 28 2013, 10:20 PM Post #3 |
|
Hook down, wheels down... call the ball
![]() ![]() ![]() ![]() ![]()
|
Though there is also this which seems a it more up to date http://www.ihertfordshire.co.uk/profile/297514/Hemel-Hempstead/Revell-GmbH-and-Co/ |
![]() |
|
| chrism | Nov 28 2013, 10:46 PM Post #4 |
|
Advanced Member
![]() ![]() ![]() ![]() ![]()
|
Hemel was where the office I contacted was based. Someone took down my details and info on what was missing - and I had to wait whilst the parts were sourced from Germany - but in about a month or so they arrived - FOC and well packaged. |
![]() |
|
| Walrus | Nov 29 2013, 12:30 AM Post #5 |
|
A bristle short of a full brush
![]() ![]() ![]() ![]() ![]()
|
Ah Thanks Mike 01442 250130 That is a new telephone number Will give that a try tomorrow Cool that will be fast enough for me Chris Thanks both |
![]() |
|
| Walrus | Nov 29 2013, 02:59 PM Post #6 |
|
A bristle short of a full brush
![]() ![]() ![]() ![]() ![]()
|
Rang the number as per my last post, "number not recognised" So rang the first number and it was engaged Left a message and they rang back. The kit is OOP and there are zero stocks. I suggested the T5 kit and so a clear sprue will be on its way in 4-6 weeks! Am hoping that the canopies are common to both types. FWIW A friend has also had a cracked canopy. Apparently it is fairly common due to the packaging and I don't suppose Revell will be switching to real boxes anytime soon! Thanks again for all your help! |
![]() |
|
| spitfire1677 | Nov 29 2013, 07:39 PM Post #7 |
|
Advanced Member
![]() ![]() ![]() ![]() ![]()
|
Try this email, amortimer@revell.de, I got in contact with Annette and she sent me a replacement set of decals for a 1/72 Space Shuttle. |
![]() |
|
| Walrus | Nov 30 2013, 12:41 AM Post #8 |
|
A bristle short of a full brush
![]() ![]() ![]() ![]() ![]()
|
Should be okay now thanks Chris But a useful addy for future reference
|
![]() |
|
| chrism | Nov 30 2013, 01:05 AM Post #9 |
|
Advanced Member
![]() ![]() ![]() ![]() ![]()
|
If I can cast my mind back to mid year ... I think they said 5-6 weeks to me ... Then as I get all 'where the chuff is it' around the 5-6 week mark and think about chasing up .. It arrives |
![]() |
|
| « Previous Topic · Modelling Chat · Next Topic » |




![]](http://z1.ifrm.com/static/1/pip_r.png)




8:48 AM Jul 11





