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| www.bitsandkits.co.uk good bad? | |
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| Tweet Topic Started: 11 May 2009, 03:33 PM (543 Views) | |
| greeble | 11 May 2009, 03:33 PM Post #1 |
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Warrant Officer First Class
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hi all i've ordered some bits from them. last tuesday my order status was updated to dispatched. sent an email to ask if the bits had been posted as nothing had arrived saturday morning. no presponse. anyone used them? |
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| Tinners | 11 May 2009, 03:36 PM Post #2 |
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Doesn't it look like a face!
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I've had good service from them before, with quick enough postage the times that I've used them |
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| ☺Jasevx | 11 May 2009, 03:37 PM Post #3 |
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Techmarine
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if you are using the front page email, it doesn't work! use this one, and Mark will get back to you: kitsandbits@googlemail.com |
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| Silent Gallows | 11 May 2009, 03:54 PM Post #4 |
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Lieutenant
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I had the same problem before, they sent the wrong bits, I sent numerous emails and phone calls but never got an answer. Gave up in the end. Have used them since and not had anything wrong with them. |
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| greeble | 11 May 2009, 04:02 PM Post #5 |
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Warrant Officer First Class
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thanks all. i'll fire off an email and see what comes up |
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| # Digits | 11 May 2009, 04:37 PM Post #6 |
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Shadowkin
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I ordered last week and got them 2 days later. I also ordered on Thursday - still waiting but I expect they'll turn up this week. |
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| WiganUltra | 11 May 2009, 06:06 PM Post #7 |
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Warrant Officer First Class
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I've used them fairly regularly and always had good service. |
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| ezeckial | 11 May 2009, 07:04 PM Post #8 |
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Colour Sergeant
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I used them before, got a bit worried cos I never got a confirmation email from them, the bits turned up no problem tho, pretty quickly too! |
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| Daemon-Forge | 11 May 2009, 07:12 PM Post #9 |
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Major
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i use them 99% of the time. had one proble of bits not turning up once, got a refund tho. |
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| Death Korp | 12 May 2009, 09:02 AM Post #10 |
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Lieutenant
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Had no problem with them so far *cross fingers* DK |
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| Cole | 12 May 2009, 10:16 AM Post #11 |
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Second Lieutenant
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I have starting using them 2 months ago at weekly basis. always arrived the next day. Ordered stuff Saturday evening so expecting them tomorrow. P.s. Usually my stuff arrives before I have even made the payment. So awesome site IMO. |
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| WiganUltra | 16 Jun 2009, 03:13 PM Post #12 |
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Warrant Officer First Class
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Despite always previously being happy with them, my last two orders have now arrived containing the wrong pieces, and this latest one also took over a week to dispatch. I have now placed an order with bitzbox.co.uk, so will see how they do. |
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| darkseer | 16 Jun 2009, 03:26 PM Post #13 |
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Warrant Officer First Class
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All good for me. They tend to be cheaper and have more stock than Bitz Box |
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| ☺Jasevx | 17 Jun 2009, 02:21 PM Post #14 |
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Techmarine
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Alot of the issues is due to GW screwing they're suppliers around, I spoke to Bitsandkits, and his orders with GW are running late, I use bitzbox as well and a good service. Shame Wookiehole has shut, it had alot of potential. |
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| Daemon-Forge | 18 Jun 2009, 07:13 AM Post #15 |
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Major
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i wounder why i could not find the site when i was looking for it. i liked that site. |
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| greeble | 18 Jun 2009, 09:38 AM Post #16 |
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Warrant Officer First Class
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thanks all. i've placed about 4 orders with them and bits arrived quickly and am very happy with them |
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| WiganUltra | 22 Jul 2009, 05:54 PM Post #17 |
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Warrant Officer First Class
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Just as a footnote to my previous comment, I received an email from Mark the other day, apologising for the problems, explaining that his wife has been in hospital and he's been struggling on account of looking after her now she's out. He also sent out all the appropriate bitz, which arrived today. So personally, I'm quite happy to accept that (though of course it's a shame about his wife), and I will continue to give him my custom. - Since I publicised my problems/complaints on here, I figure it's only fair to share the fact that it's now been satisfactorily resolved. Edited by WiganUltra, 22 Jul 2009, 05:56 PM.
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| # Digits | 22 Jul 2009, 06:00 PM Post #18 |
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Shadowkin
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I use them quite a bit - my only gripe, is that they don't add new stock often enough! |
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| Keravin | 22 Jul 2009, 06:01 PM Post #19 |
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Go post in someone's topic that you normally wouldn't
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Yep I'd like new stuff more often. |
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8:34 AM Jul 11