Adelaide, SA

Brisbane, QLD

Melbourne, VIC

Perth, WA

Sydney, NSW

Sheffield, UK

Welcome Guest [Log In] [Register]
Fishpond Books Australia - Amazon Books - Bookdepository UK

Welcome to Diamond Aussie Forums. We hope you enjoy your visit.


You're currently viewing our forum as a guest.

This means you are limited to certain areas of the board and there are some features you can't use.
If you join our community, you'll be able to access member-only sections, and use many member-only features such as customizing your profile, sending personal messages, and voting in polls.

Registration is simple, fast, and completely free.

Be aware that we dislike Spam postings, and the IP of any Spam sender is sent on to various Spam databases.

Join our community!


If you're already a member please log in to your account to access all of our features:

Username:   Password:
Add Reply
Major rant!!!!!!
Topic Started: May 1 2009, 10:39:22 AM (133 Views)
Anne
Member Avatar
Wonderful Winsome Wench

Alex was up at 6am this morning all nervous for his driving test. His instructor picked him up at 6.45 for an hour's lesson before his test at 8 this morning. Alex has just rung to say his examiner didn't turn up!!!!!! :tantrum: :tantrum: :tantrum: :tantrum:

So we've just paid for a two hour driving lesson and now will have to pay for that all over again.

I am well peessed off and really feel for Alex who was all psyched up.
Offline Profile Quote Post Goto Top
 
rjs
Member Avatar
Richly Joyful Sylph

Poor Alex ,thats disgusting :no:
Hope the instructor had a decent excuse or he/she should pay for the lesson.
Offline Profile Quote Post Goto Top
 
Anne
Member Avatar
Wonderful Winsome Wench

rjs
May 1 2009, 10:56:17 AM
Poor Alex ,thats disgusting :no:
Hope the instructor had a decent excuse or he/she should pay for the lesson.
Not the instructor. He collected Alex at 6.45. It was the bloody examiner at the testing centre that didn't turn up. No phone call from the centre, nothing. I'll be getting a receipt from the driving school and will be putting in a bill to the testing centre. At $100 per shot on testing day I can't afford not to.
Offline Profile Quote Post Goto Top
 
rjs
Member Avatar
Richly Joyful Sylph

Duh !my brain i meant the examiner :ooer: Good on you
Offline Profile Quote Post Goto Top
 
Tiredwithtwins
Member Avatar
Admin

thats appalling!!
Offline Profile Quote Post Goto Top
 
moneypen20
Member Avatar
Bond's Beaut Bombshell

My first reaction was 'but something really serious could have happened to prevent him turning up'. My second was that someone else should have let you know. Think positive, Alex has had a driving lesson whilst stressed and presumably still did really well. You'll get your money back or on credit for the examination as it wasn't your fault. Next time, Alex won't be quite so worried about it and should pass with flying colours.

Doesn't stop you being mad as hell over the way Alex was treated though.
Offline Profile Quote Post Goto Top
 
Melibeam
Member Avatar
Most Exceptional Lady

Thats disgusting, I bet the instructor was annoyed too, you should get him to complain as if its like here, the driving instructors and examiners all know each other. After Shane failed his first two tests in our own car, he did the third test after being out with the instructor for an hour and then did the test in the instructors car with the instructor sitting in the back, and he passed :thumbsup:

Shane said the instructor and examiner were obviously good friends from the way they talked to each other :yes:

Offline Profile Quote Post Goto Top
 
Anne
Member Avatar
Wonderful Winsome Wench

Apparently the examiner rang in sick at 7.30 but no-one passed this on. When Alex registered that he was there he was passed a note (on DPI headed paper) which states

"We would like to apologize for causing inconvenience to you this morning.

The assessor who was rostered to conduct your practical driving assessment is not in attendance today.

Please telephone the call centre to re-schedule your driving assessment."

I should say it was an inconvenience. When I rang to book another test the lady was very blase about it and very kindly, ha ha, said that they would forego the $71.80 re-testing fee like she was doing me a favour :blink: Well I should bloody think so. It was only when I mentioned the fact that we'd had to pay for a 2 hour lesson and would have to do so again next tiime that she said I could put in an application for a claim. I'd need to provide receipt of paid lesson, abn number, instructor's name, driving school name, test date and time and examiner's name. Well seeing as the examiner didn't turn up neither Alex or his instructor knew who it was and the lady on the phone said she wasn't at liberty to reveal his identity.

Alex has his test re-booked but it's slap bang in the middle of the day and Alex has had to get his school teacher to put his maths exam forward an hour so that he's finished in time.

Whilst I fully understand that people do become sick, it is just the attitude of the test centre that stinks.
Offline Profile Quote Post Goto Top
 
Hevs
Member Avatar
Miraculous Mamma Mod

Poor Alex :no:
Offline Profile Quote Post Goto Top
 
Anne
Member Avatar
Wonderful Winsome Wench

FAR OUT!!!!! They've just done it to him again. All booked up for a double lesson and the instructor to collect Alex from school, and ho hum there is no examiner to take his test today. And I've still not had any money back from the last time. At this rate he'll be retired before he ever gets his licence.
Offline Profile Quote Post Goto Top
 
rjs
Member Avatar
Richly Joyful Sylph

Poor Alex .
Hope you get a decent apology & explanation this time :flowers:
Offline Profile Quote Post Goto Top
 
Hevs
Member Avatar
Miraculous Mamma Mod

ARE YOU SERIOUS? :crazy:

And why aren't you off for the Queens B'day? :yu:
Offline Profile Quote Post Goto Top
 
Bordy
Member Avatar
Braw Auld Bampot
Hevs
Jun 8 2009, 02:11:09 PM
ARE YOU SERIOUS? :crazy:

And why aren't you off for the Queens B'day? :yu:
Cos its not her birthday yet in WA. :ooer:
Offline Profile Quote Post Goto Top
 
Lynnj
Member Avatar


Poor Alex, he must be gutted. Time to call them up and shout at someone, I would guess that once they realise it's happened to the same person twice they'll fix it quick.

As for the Queens Birthday.... due to us living in WA time it's not her birthday here till sept 28th :crazy: bloody good job we voted out daylight savings or the poor old dear would have had to wait till December to get her birthday cake. But we were off last monday for foundation day.
Offline Profile Quote Post Goto Top
 
Melibeam
Member Avatar
Most Exceptional Lady

Thats really bad, why did you have to pay for the second test, surely he should have had a credit from the previous one. I would refuse to pay :yes: Phone them up and speak to a manager, and let them know how rude and unprofessional this is and that you are most unhappy, make sure you get the names of everyone you speak to and then write a letter to the idiots demanding an explanation and apology :she:

Edited by Melibeam, Jun 8 2009, 03:30:20 PM.
Offline Profile Quote Post Goto Top
 
Anastasia Beaverhausen
Member Avatar


Poor Alex, what a bunch of fookwits!! Take no prisoners Anne, give them hell.
Offline Profile Quote Post Goto Top
 
1 user reading this topic (1 Guest and 0 Anonymous)
ZetaBoards - Free Forum Hosting
Fully Featured & Customizable Free Forums
« Previous Topic · ** PIFFLE AND PISH ** · Next Topic »
Add Reply


Phone Card Choice Work From Home
Quicklens Australia Contact Lenses Travel Insurance - Columbus Direct

atc atc